Luxury loyalty program rebrand

client

Global Hotel Alliance

sector

Travel & Leisure

Location

London – United Kingdom

project Type

Rebrand

The Ultratravel Collection is a loyalty programme managed by the Global Hotel Alliance (GHA) for affluent travellers. It offers a selection of luxury hotels and resorts in over 300 destinations worldwide. Membership lets you enjoy bespoke experiences, top-tier service, and exclusive perks. Ultratravel Collection approached Brandteliers for a rebrand to ensure the programme accurately represented its commitment to delivering exceptional service and unique experiences. Our team of experts collaborated closely with them to create a brand identity that emphasised their luxury lifestyle focus while capturing what makes the Ultratravel Collection unique.

What we did

Brand Strategy / Tone of Voice / Brand Identity / Brand Guidelines

The project

The Ultratravel Collection team aimed to establish a consistent visual identity for their premium brand on a global scale. They recognised the importance of having brand guidelines to ensure their logo and branding were consistently applied across various platforms for partners and endorsements worldwide. As a part of the world's largest hotel brand alliance, they needed a rebrand that aligned with GHA’s core values. Leveraging our hospitality branding expertise, Brandteliers delivered a comprehensive rebrand for the Ultratravel Collection. We developed a strategic brand identity, tone of voice, and naming guidelines for the loyalty programme, differentiating it from its competition while aligning with GHA’s values. Our team also created brand campaigns for the European and North American markets.

The Results
The new brand identity created by Brandteliers for the Ultratravel Collection resonated immediately with its target audience – affluent travellers seeking unique, luxurious experiences. The guidelines we developed ensure consistent branding across all touchpoints, including collateral and campaign materials. The refreshed identity has enabled the Ultratravel Collection to stand out in a crowded market, helping it achieve its ambition of becoming a recognised name in the luxury travel sector. This rebranding project’s success highlights our expertise and experience in hospitality branding.

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